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Phaik Ai is a certified resilience coach and former corporate leader with 20+ years of experience across arts, media, tech, and education. Formerly GM for APAC & the Middle East at a global digital firm and Head of Corporate Solutions at The School of Positive Psychology, she brings strong commercial acumen and a passion for leadership development. Now an Organisational Development strategist and facilitator, she helps leaders drive cultural and systemic change through transformative dialogue. With an MSc in Applied Positive Psychology, Phaik Ai champions the โuse of selfโ to empower thriving, purpose-driven workplaces where people and performance flourish.
LinkedIn Profile →Phaik Ai works with organisations and leaders to build the human and organisational capacity required for sustainable change. Her work includes: Organisational development Leadership development Resilience coaching Culture and systemic change Leadership facilitation Transformative dialogue Positive psychology Employee and organisational wellbeing Purpose and meaning at work Leadership self-awareness She facilitates conversations that help leaders see situations differently, challenge established patterns and identify practical ways to create change. Phaik Ai believes that meaningful organisational change begins with how people show up in the system. Her work explores the connection between the individual, relationships, culture and organisational systems. Rather than treating leadership development as simply acquiring new skills, she helps leaders examine their own patterns, assumptions and impact on others. Through coaching, facilitation and dialogue, she creates space for people to slow down, see differently and have conversations that can lead to meaningful change. Her approach brings together commercial experience, organisational development, positive psychology and resilience to help leaders create workplaces where both people and performance can flourish. Change becomes possible when we become more aware of how we show up, relate and influence the systems around us.
Phaik Ai brings more than two decades of experience across arts, media, technology and education, giving her a broad understanding of how people, culture and business intersect. Before moving into organisational development and leadership facilitation, she held senior corporate leadership positions, including General Manager for APAC and the Middle East at a global digital organisation. She later served as Head of Corporate Solutions at The School of Positive Psychology, where she worked with organisations on leadership, workplace wellbeing and positive psychology-based development. This combination of commercial and organisational experience enables Phaik Ai to work comfortably across both business priorities and human dynamics. She understands the realities leaders face โ from performance expectations and organisational change to culture, engagement, relationships and the complexity of leading people through uncertainty.