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Overview of the personalised Resilience Assessment Report

See how we measure Resilience and the detailed insights into individual strengths and growth areas.

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OUR CLIENTS

The organisations that build resilience with us

Trusted by leaders in banking, healthcare, consumer brands, energy, technology and professional services.

Who we work with

160+organisations

11sectors

70countries

500,000+professionals trained

22+years of research


From global banks to neighbourhood schools, our clients share one belief: strong results come
from people who are well, clear and connected.

1

Banking, Insurance & Investment

Trust, Leadership, Performance

Banks, insurers and investors work under constant market and regulatory pressure. We help their leaders and teams stay steady and perform with care.

Alliance Insurance

Allianz GI

MFS Investment

Yarlun Capital

2

Pharma, Healthcare & Life Sciences

Thriving People, Better Care

Healthcare and life sciences teams work in high-stakes settings. We help them recover well, support one another and keep care at the centre.

Fresenius Medical Care

National Neuroscience Institute (NNI)

3

Consumer Goods, Food & Beverage

Agility That Drives Growth

Consumer brands move fast and lead large, diverse teams. We help their leaders build the trust and energy to keep up.

4

Luxury, Fashion & Retail

Exceptional People, Exceptional Services

Brands built on craft, service and reputation. We help their teams stay composed and connected on the shop floor and in the boardroom.

Louis Vuitton

5

Energy, Industrials, Chemicals & Logistics

Resilience For Sustainable Growth

Safety-critical work and complex operations. We help engineers, operators and leaders stay clear under pressure.

6

Technology, Data & Digital

Innovation Through People

Fast-growing, always-on teams. We help technology leaders sustain performance through rapid change.

Irdeto

7

Professional Services, Legal & Creative Agencies

High-Performing Teams, Lasting Impact

Client-facing teams with demanding project cycles. We help them keep their edge and look after each other.

Ashurst ADTLaw

Fortress Intelligence Singapore

MediaDonuts

Stephenson Harwood

8

Real Estate, Hospitality & Travel

Exceptional People, Exceptional Service

People-first businesses where how a team member feels shapes how a guest is treated.

WebBeds

9

Conglomerates & Diversified Groups

Entreprise Leadership And Resilience

Large groups with many businesses and many leaders. We help them build one shared language of resilience.

10

Education & Schools

Leadership And Educator Development

Schools and education bodies shape the next generation. We help their leaders and teachers stay well while they do it.

BSMED, Bharathiar University

11

Associations, Networks & Learning Partners

Leadership That Inspires Change

Professional communities and learning partners who share our commitment to developing people.

Singapore Leaders Network (SGLN)

NHRDN

Confidential Engagements

Government and public sector clients

The Resilience Institute also works with government and public sector organisations in Singapore and across Southeast Asia. These engagements are confidential, so we do not name the organisations or show their logos. The work follows the same measured approach as our corporate programmes, and all assessment data is protected under our ISO 27001-certified security controls. If you need a reference, we can discuss what is possible under appropriate confidentiality terms.

Long-term partnerships

AXA

7+ years

8 entities in 14 countries

Grab

5 years

10 markets, 2018 to 2022

DBS Bank

3 years

137 rising leaders, 2022 to 2024

JDE

2022 to 2026

Leadership teams in 4 countries

Nestlé Singapore

4 programmes

in 18 months

L’Oréal Operations Team

5 bookings

Teams that keep coming back


Each story follows the same method: measure, train, practise, re-measure. Here is what changed, in the words and numbers of the people who were there.

Measure Train Practise Re-measure

Case Studies Presented

Case Studies

Marina Bay Sands

Frontline resilience up 25% across 68 hospitality staff

Guest-facing teams on rotating shifts took part in Resilience Mastery workshops across five batches, with three months of support afterwards. Matched before-and-after results show resilience up 25%.

+25%resilience ratio, 68 matched staff
50/68improved
4.78/5participant rating

“Opening my eyes to how I can be better at work as well as at home.”

Team member, 2022
Thrive with Resilience Read the story

Hindalco

343 senior leaders, one resilience baseline

About 350 senior leaders took the Resilience Assessment and joined a virtual keynote and conclave workshop. Six leaders trained as internal Resilience Ambassadors to carry the work forward.

1.92resilience ratio vs 1.71 benchmark
98.8%registered, 356 of 360
6internal Ambassadors

“Manish was able to drive home the message that change begins with self. A resilient organization requires resilient people.”

Mohit Kumar, Joint President HR
Leadership Resilience Programme Read the story

DBS Bank

137 rising leaders across 7 markets build resilience

Rising leaders joined Power Up STAR Resilience from 2022 to 2024. Participants rated the programme 4.38 or higher out of 5 every year.

137rising leaders
7markets
4.38+out of 5, every year

“Reminder that I have the power to change.”

STAR participant, 2023
Power Up Resilience Read the story

JDE Coffee APAC

Leadership teams in 4 countries build trust through change

Eight leadership teams across four countries took part in team offsites and coaching. A China plant lifted its resilience ratio by 60%, and internal trainers were certified to sustain the work.

+60%resilience ratio at a China plant
8leadership teams
4countries

“His capacity to identify the key areas of improvement in our team was fantastic and crucial for the success we had.”

Andre Mamprin, Regional Director of Operations
Leadership Team Resilience Read the story

Nestlé

A new leadership team builds trust in 18 months

A new leadership team worked with us through four programmes in 18 months, reaching more than 180 leaders and managers in Singapore and Sri Lanka.

4programmes in 18 months
180+leaders and managers reached
5.0/5leadership team rating

“Very powerful workshop that reminds us to be more human at work.”

Nestlé Singapore participant, 2025
Leadership Team Programmes Read the story

Grab

One well-being programme across 10 markets and 3 languages

From 2018 to 2022, Grab rolled out workshops, one-hour boosters and peer pods in English, Bahasa Indonesia and Vietnamese, with one-to-one coaching for leaders.

10markets
93%extremely or very likely to recommend
5year partnership

“All Grabbers need this workshop.”

Grab Philippines, 2019
Corporate Well-being Journey Read the story

L’Oréal Global

Teams across different markets connect, and keep booking

Teams that often meet only once a year took part in a resilience assessment, a 1.5-day team session, resilience buddies and a three-month re-measure. The operations team booked us five times.

5times booked by operations
4.75/5overall rating
5.0/5facilitator rating

“The color system of working style and being aware of it to encourage empathy = great.”

Management committee member, 2025
Keynotes and Team Programme Read the story

Sanofi

Inside-Out programme adopted into the Global Leadership programme

Our Inside-Out programme for emerging leaders became part of Sanofi’s Global Leadership programme in 2026.

2026adopted into Sanofi’s Global Leadership programme

“We connect as human to human, not role to role.”

Senior leader, Sanofi
Inside-Out Leadership Read the story

Shell

Team coaching that helps teams open up to one another

Shell’s teams have worked with us on psychological safety and trust, with a focus on practical tools alongside the theory.

“His approach of balancing theory and practical tools is effective in allowing the team to navigate through challenging times and open up to one another.”

Lynette Tan, General Manager
Interpersonal Resilience Read the story

Figures are client programme results as published on each case page. Before-and-after results are group totals. No individual scores are shared.

Resilience builds over time. So do our partnerships.

This leadership programme is the first place to start for CEOs who want to create a sustainable organisation. It is truly the foundation to a successful and sustainable career for leaders.

Andrea Studnik

Regional L&D Director and Campus Head, AXA Asia Pacific

Very insightful and interactive self-mastery programme through the lens of resilience. This is one of the best training I have attended where the trainer brings to life the science and art of resilience.

Peggy Tee

Project Manager, British American Tobacco

It is never a dull moment with Manish referencing his energy and deep insights into a topic that is getting increasingly relevant in today’s VUCA environment.

Bernard Ho

Head of Learning & Talent Development, HSBC

His rigorous preparation, including extensive time with leaders 1-2-1, enables truly insightful discussions and meaningful outcomes.

Rajat Jain

Managing Director, Nestlé Singapore

Questions about our clients, answered

We have worked with 160+ organisations across 11 sectors, including DBS, HSBC, Shell, Nestlé, Sanofi, Grab, L’Oréal, Marina Bay Sands, Hindalco and JDE. They range from global banks and pharma companies to schools and professional associations.

Multinationals and regional headquarters, listed and family-owned groups, schools, and professional associations. Programmes can serve one team or a whole organisation across several countries.

Very likely. Our clients span banking and insurance, healthcare and life sciences, consumer goods, luxury and retail, energy and industrials, technology, professional services, hospitality and real estate, and education. Use the sector menu above to see the names.

Yes. We work with government and public sector organisations in Singapore and across Southeast Asia. These engagements are confidential, so we do not publish the names or logos of these clients. We are happy to discuss relevant experience and what can be shared under appropriate confidentiality terms.

Every programme starts with the 50-factor Resilience Assessment and ends with a follow-up. Clients receive individual reports, team dashboards and a before-and-after comparison, benchmarked against a global dataset.

Yes, where the client has agreed. Tell us your sector and the programme you are considering, and we will arrange an introduction.

Request a free team assessment for up to 5 leaders. Each person spends about 8 minutes, and you receive a dashboard showing strengths, risks and where training will help most.

Delivered where your people are

Programmes run in person, virtually or hybrid across 70 countries, with local delivery in eight Southeast Asia markets, Japan, South Korea and the wider Asia Pacific.

Your Team Could Be Next
Your team could be next

Join the organisations that invest in their people and measure the result.

Start with a free assessment for up to 5 leaders. About 8 minutes each. A clear picture of where your team stands.