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Overview of the personalised Resilience Assessment Report

See how we measure Resilience and the detailed insights into individual strengths and growth areas.

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Corporate Training & Leadership Development Singapore

Resilience in Organisational Change, Challenge and Conflict

Whether through a quick-start workshop or deeper skills training, participants learn to stay calm under pressure, build personal strategies, and reframe change with a growth mindset. Designed to be practical, impactful, and deeply human, this programme helps people thrive during uncertainty, stress, and transition.

Pillar 2 · Resilience in Change & Challenge · Singapore & APAC

Organisational Change Training That Builds Resilience,
Not Resistance

Most change plans cover systems and structures. We prepare the people who have to carry them.

Measured through real change

+60%

JDE Coffee APAC

85%

Global pharma

343

Hindalco

7

DBS Bank

Who it’s for

Teams, leaders and frontline staff facing restructuring, M&A, growth or new technology

Formats

2-hour sessions, half-day and full-day workshops, multi-session programmes

Delivery

In person, virtual or hybrid. Delivered in English, Mandarin, Japanese, Bahasa Indonesia and Vietnamese

Measured with

Resilience Assessment before and after, team dashboards and a global benchmark

Where

Singapore, eight Southeast Asia markets, Japan, South Korea and the wider Asia Pacific

Best timing

4 to 6 weeks before a major announcement, or as soon as change fatigue shows

Change rarely stalls on strategy. It stalls on energy.

The plan is signed off. The new structure is drawn. Then the same people who run the business day to day are asked to absorb a reorganisation, learn new systems and keep their numbers up. Some adapt quickly. Others go quiet, dig in or start looking elsewhere.

That drain has a name. Researchers call it change fatigue, and they have shown it can be measured. It tracks closely with lower commitment and a stronger intention to leave. The good news is that the capacity to handle change can be trained, just like any other skill.

“We’re about to restructure and we’re worried about how people will react.”

“Our people are exhausted by back-to-back change. Targets are holding, but only just.”

“The new structure is in place, but the energy and trust haven’t come back.”

What the evidence shows

75.2% of Singapore retrenchments in Q4 2025 were due to business reorganisation or restructuring
14,490 workers in Singapore were retrenched in 2025, as companies keep reshaping roles

Source: Ministry of Manpower, Labour Market Report, Fourth Quarter 2025.

What about “70% of change fails”?

It’s one of the most quoted numbers in management. A peer-reviewed study went looking for the evidence behind it and found none that holds up. What the research does support is simpler: sustained change wears people down, and people who can recover handle it better.

Hughes (2011), Journal of Change Management · Bernerth, Walker & Harris (2011), Work & Stress.

Change management covers the plan. We cover the people

Change management vs change resilience training

They work together. Most organisations have the plan. Few have measured whether their people can carry it.

Comparison Change management Change resilience training
Focus The process: what changes, when and how it’s rolled out The people: their capacity to go through change and keep performing
Key question “How do we implement this?” “Can our people absorb this and stay well and effective?”
Typical tools Kotter, ADKAR, Prosci, stakeholder maps, communication plans Resilience Assessment, bounce skills, emotional regulation, circle of influence, growth mindset
What gets measured Adoption, milestones, readiness surveys 50 resilience factors, before and after, benchmarked globally
Who takes part Change leads, sponsors, project teams Everyone affected, from senior leaders to frontline teams
The most responsible way to push performance.

Julia Lauricella

Head of Nestle Systems Technology Center

The programmes


Each one starts with the Resilience Assessment, so the session is built around what your people actually need.

A short, practical session built on each person’s Resilience Assessment results. People see their own strengths and risks, then leave with a personal action plan. Optional 1:1 coaching for anyone who wants to go deeper.

Best when: you need something practical for a town hall, offsite or change kick-off. Scales to any group size.
  • Resilience Assessment insights
  • Reduce resilience risks
  • Grow resilience strengths
  • A personal action plan
2-hour Half-day In person or virtual Optional 1:1 coaching

View Programme Brochure →

The full resilience skill set for people under sustained pressure. Participants learn to bounce back from setbacks, regulate emotions when the stakes are high, and protect the sleep and energy that performance depends on.

Best when: change has dragged on and people are tired, even if targets are still being hit.
  • Self-awareness through assessment
  • Pressure mastery
  • Emotional regulation
  • Building a performance mindset
Half-day Full-day Multi-session In person or virtual

View Programme Brochure →

Built for teams facing restructuring, M&A integration, new technology or a new operating model. People learn how the brain reacts to uncertainty, where they sit on the change curve, and how to put their energy into what they can influence.

Best when: a major announcement is 4 to 6 weeks away, or people are worn out by back-to-back change.
  • Recovering from change fatigue
  • Resistance vs adaptability
  • Circle of influence
  • Growth mindset and optimism
Full day workshop Half-day Deploy pre-change

View Programme Brochure →

People need different things before, during and after a change. This is how the three programmes line up against a typical restructure or integration, measured at the start and again at the end.

Sample change-support plan

Sample change-support plan

Prepare people early, reset them at the announcement, then build staying power through the transition.

  • Assessment
  • Core programme
  • For leaders
  • Reinforcement
Step
Prepare 4 to 6 weeks before
Announce Week 0
Transition Months 1 to 2
Stabilise Months 3 to 4
Remeasure Months 5 to 6
Measure

Resilience Assessment

Team baseline and dashboard for HR

◆ Baseline
2.3 · Get ready

Fit for Change & Adaptability

Half or full day Before uncertainty peaks
1.2 · For leaders

Fostering Team Resilience

Leaders carry their own change and their team’s

Leader session Spot distress early, keep safety high
2.1 · Reset

Power Up Resilience

2-hour session Town hall or kick-off
2.2 · Build staying power

Thrive with Resilience

Half day, full day or multi-session Bounce, pressure mastery, recovery
Reinforce

Keep the habits going

Newsletters, e-learning, 1:1 coaching Optional
Measure again

Follow-Up Assessment

Before-and-after report and next priorities

◆ Follow-up
Same 50 factors, measured twice. The gap is your result.

Short on time?

Start with Power Up Resilience at the announcement. It works as a stand-alone reset.

Change already under way?

Go straight to Thrive with Resilience and measure from where you are now.

Change across countries?

We run sessions in parallel and in several languages, on one timeline.

Practical tools for managing change at work


Grounded in neuroscience and 22+ years of resilience research. Simple enough to use the same afternoon.

1

Uncertainty sets off the same threat response as physical danger. Once people understand why they react the way they do, they can choose how to respond instead.

2

Shock, doubt, exploration, commitment. Teams learn where they sit on the curve right now, and what helps them move to the next stage.

3

Separate what you can control from what you can’t, and put your energy where it counts. This was the core of the pharma programme that 85% put to use straight away.

4

A four-step sequence for the moment you feel yourself react, so a reflex becomes a decision.

5

Recovery skills to reset after setbacks and protect sleep and energy, so people get back to their best faster when pressure stays high.

6

Reframe change as a skill to build, not a threat to survive. People practise spotting the opportunity inside a difficult change.

What the top performers do differently
8,419 Assessments · 2025

What the top performers do differently. Our 2025 Global Report, Fit for Change, compared the most resilient 10% with the rest. When pressure rises, the best performers don’t push harder. They regulate better. The five factors that set them apart:

  • Focus
  • Bounce
  • Sleep Quality
  • Tactical Calm
  • Safety

Restructures, acquisitions and reviews.
Measured.


Case Studies

JDE Coffee APAC

New leaders, a review of the APAC operations structure and a change of ownership.

  • Scope: 8 leadership teams, 4 countries, 100+ leaders, 2022 to 2026
  • Result: resilience ratio up 60% at the China plant, 30% in Thailand Operations and 26% in Asia supply chain
  • Sustain: Sustain the Change sessions, then JDE’s own facilitators certified as trainers
Read the JDE case study →

DBS Bank · Star High Potentials

Growth and change, including the acquisition of Citi’s consumer business in Taiwan.

  • Scope: 137 rising leaders in 7 markets, three annual cohorts
  • Programme: Power Up Resilience, then 8 weeks of newsletters and e-learning
  • Result: self-doubt 12% lower, overload 9% lower, contemplation 13% higher
Read the DBS case study →

Global Pharma · Business Unit Sale

Every team moving to a new owner within months.

  • Programme: 40 sessions of a 90-minute Ready for Change workshop in 8 weeks
  • Languages: English, Mandarin and Japanese
  • Result: 85% committed to using at least one technique immediately

Fletcher Building · Group Technology

Independent teams brought together into one central hub.

  • Scope: 334 staff assessed, then trained for their new structure
  • Result: 44% fewer people in the at-risk range and customer satisfaction up 25%
Novelis Case Study Card
343

Hindalco · after the Novelis acquisition of Aleris

343 senior leaders assessed and trained virtually. The leadership team’s resilience ratio of 1.92 sat above the corporate benchmark of 1.71, and six leaders became internal Resilience Ambassadors. Read the case study →

Client results from before-and-after Resilience Assessments and programme records.

“Change begins with self.”

Mohit Kumar
Joint President HR, Hindalco Industries

Senior leader
JDE Asia Pacific, 2023

Participant
Regional L&D Director and Campus Head, AXA Asia Pacific

STAR programme participant
DBS Bank, 2023


Julia Lauricella, Head of Nestlé Systems Technology Center, on why resilience is part of how they push performance.

Wyoming Department of Health

Leaders carry change
twice

Once for themselves, and again for their team. These programmes pair well with change resilience work.

1.2 · Leader

Fostering Team Resilience

Leaders learn to spot early signs of distress, keep psychological safety high and hold performance without driving burnout.

Explore leadership programmes →
1:1 · Leader

Leadership Coaching

Confidential coaching for leaders stepping into a bigger role or leading through a transition, shaped by their own assessment data.

Explore leadership coaching →
3.3 · Team

Psychological Safety & Trust

For teams that are merging or being rebuilt. Courageous, candid conversations that rebuild trust and accountability.

Explore well-being programmes →

Organisational change training , answered

Organisational change training prepares people for restructuring, mergers, new technology and new ways of working. Our programmes focus on the human side: how people absorb pressure, adapt and recover their energy. Every programme is measured with the 50-factor Resilience Assessment before and after, so you can see what changed.

Change management training teaches teams how to plan and implement change: stakeholders, communication and adoption. Change resilience training builds people's capacity to go through that change and keep performing. The two work well together. Most organisations have a change plan. Far fewer have measured whether their people can carry it.

Ideally 4 to 6 weeks before a major announcement, so people have the tools before uncertainty peaks. Fit for Change & Adaptability is designed for that window. If change is already under way, Power Up Resilience works as a fast reset and Thrive with Resilience builds staying power through the transition.

Change fatigue is the tiredness and cynicism people feel after too much change, too fast. Research by Bernerth, Walker and Harris (2011) showed it can be measured and that it is linked to lower commitment and a stronger intention to leave. We reduce it by rebuilding recovery habits, helping people focus on what they can influence, and equipping leaders to notice early signs of strain.

Yes. For a global pharmaceutical business unit sale we ran 40 sessions in 8 weeks in English, Mandarin and Japanese. We deliver in person, virtually or in hybrid formats across Singapore, Malaysia, the Philippines, Indonesia, Thailand, Vietnam, Cambodia and Brunei, as well as Japan, South Korea and the wider Asia Pacific.

Participants complete the Resilience Assessment before the programme and again afterwards, usually 3 to 6 months later. You receive individual reports, team dashboards and a before-and-after comparison against a global benchmark. At JDE Coffee APAC, for example, one plant's resilience ratio rose 60% between the two measurements.

Power Up Resilience runs as a 2-hour or half-day session. Thrive with Resilience and Fit for Change & Adaptability run as half-day or full-day workshops, or as multi-session programmes with reinforcement between sessions. We shape the format around your change timeline and team size.

Not applicable at this point of time.

Change resilience training across Southeast Asia & APAC

One method, local facilitators, the same data in every market.